Monthly Archives: February 2016

Are You A Silent Victim Of Slamming And Cramming?

Your organization may be the unwitting victim of two common forms of telecommunications fraud – slamming and cramming. Slamming occurs when your telephone or Internet service is switched to another provider without your consent. Cramming occurs when your telecom bills … Continue reading

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Why TEMS May Not Work For Your Organization

Many organizations utilize telecommunications expense management software (TEMS) to help control telecom expenses. Though TEMS is a great tool for catching some billing errors, it may not be the magic formula your organization needs for its telecommunications management. That’s where … Continue reading

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The FCC: Your Unexpected Telecom Ally

When it comes to telecommunications, federal regulation prevails over telecom companies – and this is a good thing! Phone companies must abide by a very strict set of rules and regulations regarding fair service and billing. Noncompliance or stretching the … Continue reading

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