Ever seen a mysterious charge on your phone bill for a service that you don’t remember ordering? You wouldn’t be the only one. Each year, 15 to 20 million U.S. households find unauthorized telecom charges on their landline, wireless or VOIP phone bill, according to statistics from the Federal Communications Commission (FCC). These households have […]
According to the non-profit Center for Budget and Policy Priorities, 42 out of the 50 states and the District of Columbia have projected revenue shortfalls for the 2012 fiscal year. The CBPP also reports that 23 states have made identifiable cuts in support for public schools. As state and local governments continue to face harsh […]
One business information expert has called cell phones one of the top five business tools today. Not coincidentally, another study showed that telecommunications costs – including wireless charges – are now among the top five line item expenses for a typical company. Cell phones are clearly indispensable for most organizations, from the largest down to […]
Paying a vendor and getting nothing of value in return makes no business sense, but that’s essentially what your enterprise is doing every time it’s forced to remit a late payment fee to a telecommunications company. Like banks today, telecom companies have a reputation for making a significant portion of their income from various fees […]
Telecom providers pitching their services to your business would probably point out all the ways in which they can enhance your company’s ability to communicate. The telecom carriers themselves, however, are not necessarily such good communicators when it comes to giving their customers information on how their services are priced. Prime examples of this are […]
Your enterprise has to keep an eye on the bottom line. After all, private companies exist to make a profit. Even non-profits and government entities have to control expenses carefully in order to make the most of limited resources. Good telecommunications management is one of the most important business cost controls today, because telecom expenses […]
A class-action lawsuit filed in federal court earlier this year accuses AT&T of overcharging customers for data usage on iPhones and iPads subscribed to the AT&T wireless network. A telecom billing consultant firm hired by the plaintiff’s attorneys says it has demonstrated firsthand that AT&T routinely overstates data usage by the two devices. The suit, […]
The range of telecommunications choices for businesses and individuals has exploded over the last 25 years or so. Having more choices is generally a good thing – just ask anyone who telephone service and equipment were provided by THE one and only phone company for your area. Having more telecom options, however, has created the […]