Your organization may be the unwitting victim of two common forms of telecommunications fraud – slamming and cramming. Slamming occurs when your telephone or Internet service is switched to another provider without your consent. Cramming occurs when your telecom bills contain unauthorized charges and services. If left unchecked, these illegal practices can cost thousands of […]
Many organizations utilize telecommunications expense management software (TEMS) to help control telecom expenses. Though TEMS is a great tool for catching some billing errors, it may not be the magic formula your organization needs for its telecommunications management. That’s where telecom consulting firm Telanalysis can help. Through our comprehensive telecom audits, our telecom billing consultants […]
When it comes to telecommunications, federal regulation prevails over telecom companies – and this is a good thing! Phone companies must abide by a very strict set of rules and regulations regarding fair service and billing. Noncompliance or stretching the rules could lead to a court case. In this way, the Federal Communications Commission is […]