Category Archives: Telecom Billing
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Telecom is a large industry. The word “telecommunications” technically refers to any device that communicates wirelessly, which means computers, mobile devices and a breadth of other technology all fall under the same category. We find that most billing errors, however, … Continue reading
Business growth is a two-sided coin: it’s great because your company is doing well and customers obviously love (and need) what you’re doing. On the other hand, rapid business growth is often unexpected. It can cause employers to get so … Continue reading
When it comes to telecommunications, federal regulation prevails over telecom companies – and this is a good thing! Phone companies must abide by a very strict set of rules and regulations regarding fair service and billing. Noncompliance or stretching the … Continue reading
With each passing year scammers get smarter and develop new ideas. Luckily, protections against these scams also improve. More people are aware of telecom scams, which means we are better equipped to combat them in the New Year. Here’s what … Continue reading
It was reported earlier this year that the FCC and CFPB ordered both Verizon Wireless and Sprint Corporation to pay $68 million to settle investigations of cramming charges. It is clear mobile phone companies are participating in unethical behavior and … Continue reading
When it comes to grooming a small business to become the next multinational corporation, every penny counts. Business owners not only look for cost-effective ways to run their business, but also to track recurring expenses and project costs into the … Continue reading
Phone bill management is no easy task. Many businesses attempt to take telecom auditing roles upon themselves before quickly realizing the onslaught of electronic and paper bills combined with varying plans, mystery charges and different departments with different needs create … Continue reading
We’ve all been there before – receiving a telecom bill that is much more than expected due to an unfortunate late fee. Whether from forgetfulness or financial circumstances, not paying a bill on time carries with it many consequences. That … Continue reading
In today’s hectic business world, many companies are choosing to go wireless. Cutting the cord to landlines and strapped monitors is proving to be beneficial for several reasons, including convenience, ease of access, immediate communication, and more. However, it is … Continue reading
It won’t show up on a phone bill audit, but a slice of the money that you and your organization budget for telecom expenses could very well be going to subsidize other people’s free teleconferences, “adult chat” conversations or other … Continue reading